Organizational Development & Behaviour

Chapter 1: Introduction to Organizational Development (OD)

• 1.1. Definition and Scope of Organizational Development
  • What is OD?
  • The historical evolution of OD.
  • Key concepts and principles of OD.
• 1.2. Theories and Models of OD
  • Overview of major OD theories.
  • Lewin’s Change Management Model.
  • The Burke-Litwin Model.
  • Action Research in OD.
• 1.3. The Role of OD in Modern Organizations
  • Why OD is important in today’s business environment.
  • The impact of globalization, technology, and culture on OD.
  • OD and organizational effectiveness.

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Chapter 2: Organizational Behaviour (OB) Foundations

• 2.1. Understanding Organizational Behaviour
  • Definition and importance of OB.
  • Key elements of OB: Individuals, groups, and structure.
  • The interdisciplinary nature of OB.
• 2.2. Theories of Organizational Behaviour
  • Classical theories: Taylorism, Scientific Management.
  • Human Relations Movement.
  • Contemporary theories: Systems Theory, Contingency Theory.
• 2.3. Personality, Perception, and Attitudes
  • The role of personality in the workplace.
  • How perception influences behavior.
  • Attitudes and job satisfaction.

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Chapter 3: Organizational Structure and Design

• 3.1. Organizational Structure
  • Definitions and components of organizational structure.
  • Common organizational structures: Functional, Divisional, Matrix, and Network.
• 3.2. Designing an Organization
  • Principles of organizational design.
  • The relationship between strategy and structure.
  • The impact of organizational design on behavior and performance.
• 3.3. Organizational Culture
  • Defining organizational culture.
  • How culture is created and sustained.
  • The role of leadership in shaping culture.

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Chapter 4: Leadership and Management in Organizations

• 4.1. Leadership Theories and Styles
  • Trait Theory, Behavioral Theories.
  • Contingency and Situational Theories.
  • Transformational vs. Transactional Leadership.
• 4.2. Management vs. Leadership
  • Differences and similarities between management and leadership.
  • The role of managers and leaders in an organization.
  • Developing leadership skills.
• 4.3. Power, Politics, and Conflict Management
  • Sources and types of power in organizations.
  • Organizational politics and its impact on behavior.
  • Strategies for managing conflict.

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Chapter 5: Motivation and Employee Engagement

• 5.1. Theories of Motivation
  • Maslow’s Hierarchy of Needs.
  • Herzberg’s Two-Factor Theory.
  • Self-Determination Theory.
• 5.2. Motivational Strategies in the Workplace
  • Financial vs. non-financial rewards.
  • Job design and job enrichment.
  • The role of recognition and feedback.
• 5.3. Employee Engagement
  • Understanding employee engagement.
  • Drivers of engagement.
  • Measuring and improving engagement.

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Chapter 6: Teams and Group Dynamics

• 6.1. Understanding Teams and Groups
  • Differences between teams and groups.
  • Types of teams in organizations.
  • The stages of team development (Tuckman’s Model).
• 6.2. Group Dynamics
  • Group norms, roles, and cohesiveness.
  • Decision-making in groups.
  • The impact of groupthink and how to avoid it.
• 6.3. Managing Effective Teams
  • Leadership and team performance.
  • Strategies for building high-performance teams.
  • Conflict resolution in teams.

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Chapter 7: Communication in Organizations

• 7.1. The Role of Communication in Organizations
  • The communication process.
  • Barriers to effective communication.
  • The importance of non-verbal communication.
• 7.2. Organizational Communication Channels
  • Formal vs. informal communication.
  • Digital communication and its impact on organizations.
  • The role of social media in organizational communication.
• 7.3. Improving Communication in Organizations
  • Active listening and feedback.
  • Strategies for improving communication.
  • The role of leadership in fostering open communication.

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Chapter 8: Change Management

• 8.1. Understanding Organizational Change
  • Types of organizational change.
  • The drivers of change.
  • Resistance to change and its causes.
• 8.2. Change Management Models
  • Lewin’s Change Management Model.
  • Kotter’s 8-Step Change Model.
  • The ADKAR Model.
• 8.3. Implementing and Sustaining Change
  • Best practices for successful change implementation.
  • The role of communication in change management.
  • Evaluating and sustaining change.

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Chapter 9: Organizational Development Interventions

• 9.1. Types of OD Interventions
  • Human process interventions: Team building, conflict resolution.
  • Techno-structural interventions: Reengineering, job redesign.
  • Human resource management interventions: Performance management, coaching.
• 9.2. Implementing OD Interventions
  • Steps in designing and implementing OD interventions.
  • Overcoming challenges in OD interventions.
  • Case studies of successful OD interventions.
• 9.3. Evaluating OD Interventions
  • Measuring the effectiveness of OD interventions.
  • Tools and methods for evaluation.
  • Continuous improvement and learning from interventions.

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Chapter 10: Ethics and Corporate Social Responsibility (CSR)

• 10.1. Ethics in Organizational Behaviour
  • Ethical theories and principles.
  • Ethical dilemmas in the workplace.
  • The role of leadership in promoting ethical behavior.
• 10.2. Corporate Social Responsibility (CSR)
  • Defining CSR and its importance.
  • The relationship between CSR and organizational behavior.
  • Implementing CSR initiatives.
• 10.3. The Future of Ethics and CSR in Organizations
  • Trends in ethical leadership and CSR.
  • The impact of globalization on ethics and CSR.
  • Case studies of organizations with strong ethical and CSR practices.