Working Alone: Ensuring Safety and Mitigating Risks

What is Meant by Working Alone?

Working alone refers to situations where an individual performs job tasks in isolation without direct supervision or close contact with colleagues. This could occur in a variety of environments, such as remote sites, after-hours work, or in confined spaces.

While working alone does not inherently mean working unsafely, it introduces specific risks that require careful consideration and mitigation.

Examples of working alone include:

• A maintenance worker performing repairs in a secluded area of a factory.
• A truck driver on long-haul routes.
• A retail employee closing a store late at night.
• A home care worker visiting patients in remote locations.

Is Working Alone a Problem?

Working alone is not necessarily a problem, but it becomes a concern when risks are not adequately assessed and mitigated. Without nearby coworkers, the ability to seek immediate help in case of an emergency is limited.

Additionally, certain high-risk activities or environments may increase the likelihood of harm, such as exposure to hazardous materials, machinery operation, or working in isolated or poorly lit areas.

Risks associated with working alone include:

• Delayed response in emergencies, such as injuries, medical conditions, or equipment failures.
• Increased vulnerability to violence, theft, or harassment.
• Challenges in monitoring health and well-being, especially during prolonged periods of isolation.

What Will Be Covered in This Document?

This document will outline key considerations for working alone safely, including:

1. Examples of high-risk activities.
2. Practical strategies to improve safety for lone workers.
3. Guidance on implementing check-in procedures.
4. Factors to consider when assessing workplaces or specific situations for lone workers.

What Are Examples of High-Risk Activities?

Certain activities become significantly riskier when performed alone. Examples include:

• Working at Heights: Using ladders or scaffolding without another person to assist in case of a fall.
• Handling Hazardous Materials: Exposure to chemicals, biological agents, or flammable substances where immediate first aid may be required.
• Confined Space Work: Tasks performed in areas with restricted entry and exit, where air quality or structural risks may exist.
• Operating Heavy Machinery: Working with equipment like forklifts, cranes, or drills without another person to oversee operations.
• Dealing with the Public: Retail workers, security personnel, or delivery drivers may face risks of violence or aggression.
• Remote Work: Forestry workers, surveyors, or construction workers in isolated areas without nearby assistance.

What Can Be Done to Help a Lone Worker Stay Safe?

Safety for lone workers can be improved by implementing the following measures:

1. Risk Assessment:
   • Evaluate the specific risks associated with the job, location, and individual capabilities.
   • Identify hazards such as physical, environmental, or occupational factors.
2. Training and Preparation:
   • Provide lone workers with training on emergency procedures, communication tools, and risk mitigation strategies.
   • Ensure workers are proficient in using safety equipment and handling potential hazards.
3. Communication Tools:
   • Equip workers with reliable communication devices, such as mobile phones, two-way radios, or personal alarms.
   • Ensure workers know who to contact and how to report emergencies promptly.
4. Check-In Procedures:
   • Implement regular check-ins to monitor the well-being of lone workers. Use technology like GPS tracking or automated alerts where appropriate.
   • Assign a supervisor or designated contact person to maintain communication.
5. Emergency Preparedness:
   • Provide first aid kits and ensure workers are trained in basic first aid.
   • Create an emergency response plan tailored to specific tasks and locations.
6. Workplace Adjustments:
   • Improve lighting, signage, and accessibility in areas where lone workers operate.
   • Install surveillance systems or panic buttons to enhance security.

What is an Example of a Check-In Procedure?

A robust check-in procedure ensures that a lone worker’s status is regularly monitored and assistance can be dispatched quickly in an emergency.

Below is an example of a practical check-in process:

1. Pre-Work Communication: The worker notifies their supervisor of the planned task, location, and expected duration.
2. Scheduled Check-Ins:
   • The worker contacts their supervisor or designated monitor at predetermined intervals (e.g., every two hours).
   • If the worker fails to check in, the supervisor attempts to contact them immediately.
3. Emergency Protocol:
   • If the worker cannot be reached, the supervisor initiates an emergency response, such as sending a colleague to the location or contacting local emergency services.

What Are Some Factors to Consider When Assessing the Workplace or Situations?

Conducting a thorough assessment of the workplace or specific job tasks is critical to identifying risks and implementing safety measures. Key factors to evaluate include:

1. Location:
   • Is the area remote, isolated, or difficult to access?
   • Are there environmental hazards, such as extreme temperatures, wildlife, or uneven terrain?
2. Communication:
   • Are communication devices reliable in this location? For example, is there cell service or a radio signal?
   • Are emergency numbers and contacts readily available?
3. Physical Environment:
   • Is the workspace well-lit, clean, and free from hazards like spills or clutter?
   • Are exits and escape routes clearly marked and accessible?
4. Task-Specific Risks:
   • Does the task involve working with hazardous substances or dangerous machinery?
   • Are there ergonomic challenges, such as heavy lifting or repetitive motions?
5. Worker Condition:
   • Is the worker experienced and trained for the task?
   • Does the worker have any medical conditions that could increase their vulnerability?
6. Emergency Response:
   • How quickly can emergency assistance reach the worker if needed?
   • Are there first aid supplies and trained personnel nearby?

Conclusion

Working alone presents unique challenges, but with proper planning, communication, and safety measures, risks can be minimized.

Employers and workers must collaborate to create a safe working environment by identifying potential hazards, establishing effective check-in procedures, and providing the necessary training and tools.

By prioritizing safety, lone workers can perform their tasks confidently and efficiently, knowing they are well-protected.